WORKING HOURS
Monday 8:00 – 5:00 pm
Tue, Wed, Thu 8:00 – 7:30 pm
Friday 8:00 – 5:00 pm
NEW PATIENTS
(833) 732-1001
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    (833) PFC-1001

    Please call for walkin hours

    • Coughs and colds
    • Cuts that may need stitches
    • Ear pain
    • Fever
    • Eye infections
    • Asthma attack
    • Minor injuries
    • Sprained muscles or joints
    • Urinary infections

    Comprehensive Medical Care

    At PreventiveFamilyCare, our goal is to understand the specific issues and concerns faced by each individual, and to provide a comprehensive, personalized care plan detailing the services and resources available to address these needs.

    General Health

    • Preventive care, health screening and physical exams for individuals of all ages
    • Evaluations for well adult, well woman and well child
    • Chronic medical conditions
    • Acute care for short-term illness

    Health Tips & News:

    Anti-depressants not working? Let us help! FDA Cleared Non-drug Non-invasive No side effects of drugs…

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    We welcome the opportunity to partner with you in caring for your patients. When contacting…

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    We are accepting new patients, if you are interested please contact us. Please have the…

    • Health Insurance

      Health Insurance

      Direct billing for “covered” services will be done by our office for the following insurance plans:
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    • Medical Records

      Medical Records

      Medical records technicians document all patients’ health information and other information about health care provider services.
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      Online Bill Pay

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    What we do best

    Neurosurgery

    Pain Management

    Mental Health Issues

    TMS3

    TMS For Depression

    Pulmonary

    X-ray

    only at certain locations

    Neurology

    Addiction Medicine

    Cardiology

    Natural and Holistic Approaches

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    Preventive Family Care –
    We Value Your Family’s
    Health and Your Time

    Preventive Family Care is a network of primary and specialty care clinics, urgent care and walk-in services, pain and mental health treatment with advanced TMS treatment for depression. We provide care around seven locations in Upstate New York including Binghamton, Elmira, Wellsville, Canandaigua, Warsaw, Elbridge and Syracuse. We work in collaboration with the best Primary Care Doctors and Family Physicians throughout the region. Please feel free to call 585-593-7246 for more information on your healthcare needs.

    Feedback from our patients

    • Upstate New York | best internal medicine doctors near me, best general doctor near me, best family doctor, best family medicine doctors near me, top rated primary care physician near me, best primary care providers near me, tms depression, tms therapy for depression, tms for depression and anxiety, alcohol rehab centersJustin Norton

      RECOMMEND TO ANYONE IN NEED OF CARE.

      "Dr. Carstens was and his staff was very quick. called on a Tuesday was in Wednesday nerve block few days later very professional would recommend to anyone in need of care"
    • Upstate New York | best internal medicine doctors near me, best general doctor near me, best family doctor, best family medicine doctors near me, top rated primary care physician near me, best primary care providers near me, tms depression, tms therapy for depression, tms for depression and anxiety, alcohol rehab centersEzura Taylor

      I'VE BEEN SEEING DR. CARSTENS FOR THE LAST 15 YEARS.

      "I've been seeing Dr. Carstens for the last 15 years. I was facing a second back surgery and still today no second surgery. He has kept me working and doing the things I love to do. Him along with the staff are always friendly and helpful. I would highly recommend seeing him."